Verified Reviews of Holiday Inn Express Gatlinburg Downtown An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Great hotel overall."
Overall Score5.0/ 5
All of the staff were very friendly. Very, Very clean. Within walking distance of everything, but not on the main strip. I don't have a negative thing to say.
Rhonda C. (Individual traveler, booked 1 room), from
04-Nov-2024 Verified Review, stayed from Sun Oct 27 to Mon Oct 28 2024 at a $154.00 average nightly rate.
"Great Customer Service"
Overall Score5.0/ 5
Use of breakfast room for wedding reception. The staff went extra steps to help us have a successful event, hats off to them. Grateful for these wonderful people. Will be glad to recommend this property to anyone.
Charles R. (Individual traveler, booked 1 room), from
23-Jan-2024 Verified Review, stayed from Sun Jan 21 to Tue Jan 23 2024 at a $98.99 average nightly rate.
"Nice & Clean"
Overall Score5.0/ 5
Nice and clean place to stay. Will be back. Convenient to everything.
Greg M. (Individual traveler, booked 1 room), from
21-Nov-2023 Verified Review, stayed from Sat Nov 18 to Sun Nov 19 2023 at a $628.99 average nightly rate.
"Friendly staff well maintained rooms."
Overall Score5.0/ 5
Friendly staff well maintained rooms. Highly recommend it to anyone staying in Gatlinburg area.
Bruce S. (Individual traveler, booked 1 room), from
17-Aug-2023 Verified Review, stayed from Sat Aug 12 to Fri Aug 18 2023 at a $263.49 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express Gatlinburg Downtown An Ihg Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. Splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.Our spacious rooms offer flat screen TVs, microwaves, refrigerators, Keurig machines and plenty of room to relax. We are conveniently located near all downtown attractions.
Green Sustainability
IHG Green Engage system
Amenities / Features
Airport & Shuttle Information
* McGhee Tyson Airport (TYS)* Distance: 46.0 MI/74.03 KM EAST to Hotel* Taxi Charge (one way):$50.00 USD* Time by Taxi:75 minutes* Merge on US-129 N/TN-115 N. Go 6 miles and merge on TN-168 E. Later merge on US-441 S on left and follow US-441 S for 32 miles (watch signs at turns and merges). Turn left on Historic Nature Trail (Traffic light #8). Hotel will be on the right.
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Guests will enjoy our complimentary hot and cold breakfast items served 6:30am - 9:30am daily.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.